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AMS Support Analyst – Job Readiness Program

Master ITIL-based AMS, ticket handling, incident management, and real project scenarios to start your IT support career.

✔ IT Support Careers
✔ Process & Tools Focus
✔ For Freshers

Instructor: Ramesh NairLanguage: English

₹449

₹5,999

About the course

☕ Life Is Like a Cup of Tea – Build Your IT Career the Right Way

👉 Your IT career is not about how strong you look, but how well your foundation is built.

This all-in-one Career Foundation Program is made for students and freshers who want to enter the IT industry but:

  • Don’t enjoy codingFeel confused after graduation
  • Don’t know what jobs fit them
  • Want a stable, long-term IT career

Instead of teaching only theory, this course prepares you for real IT jobs.


🚀 What You’ll Learn

This course shows what really happens in IT companies and what freshers need to succeed in non-coding IT roles.


🔹 AMS Foundation (Core Focus)

You will learn:

  • What AMS really is and why companies use it
  • The AMS lifecycle from onboarding to retirement
  • Daily work of an AMS professional
  • Ticket handling, monitoring, and teamwork
  • ITIL concepts in simple English
  • Six Sigma, Lean, Agile, and DevOps (practical view)
  • How automation, AI, and ChatGPT are used in AMS

👨‍🎓 Who This Course Is For

This program is perfect for:

✅ Engineering and non-engineering students
✅ Freshers entering IT
✅ Anyone looking for a non-coding IT career path


⭐ What Makes This Course Different

  • Built from real AMS project experience with 60+ customers
  • Beginner-friendly — no technical background needed
  • Focuses on skills, clarity, and confidence
  • Covers technology + communication + career prep
  • Feels like a mentor guiding you, not a textbook

🎓 Your Outcome

  • By the end of this course, you will:
  • Understand how real IT jobs work
  • Be confident in AMS and support roles
  • Communicate professionally in offices
  • Face interviews with clarity
  • Be job-ready for non-coding IT careers

🏁 Final Message

👉 You don’t need to code to succeed in IT.
You need the right foundation. This course gives you that.

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